HelpLines

STUDENT RECORDS HELPLINES                                                          Home
612/625-2803 - Monday through Friday, 8:00am-4:00pm
or E-mail Student Records Training Team

Staff should leave a detailed message for assistance, including ID number, situation and student names.

The Student Records Training Team is responsible for answering functional questions related to the academic records of all University of Minnesota campuses. If you have attended a training session and need additional, detailed assistance with some function you are performing, please call with a detailed message for assistance.

Routine record maintenance issues can be answered by staff in one of the three service centers of:

East Bank Service Center
(612) 625-9050;

Coffey Hall (St. Paul)
(612) 624-3731;

West Bank Service Center
(612) 626-9110;

Other Resources

Staff who need additional assistance should contact the specific area listed below. Please do not give these phone numbers out to students.

Assistance with PeopleSoft ID and password/hardware - call the Enterprise Help Desk at 1-HELP (612/301-4357).

Admissions questions and training can be referred to Kevin Adams at adams171@umn.edu.

Student Financials, Accounts Receivable and Bursar questions and training, should be referred to sfhelp@umn.edu.

Financial Aid questions and training should be referred to the Office of Student Finance at OSFA@umn.edu.

WEB questions should be referred to Steve Mueske, 626-0550.

Information Management Systems (IMS) questions should be referred to the Enterprise Help Desk at 1-HELP (612/301-4357).